1. Data Controller Information
The data controller responsible for your personal data is Cleansingclear, located at 650 5th Ave, New York, NY 10019, United States. You may contact us regarding privacy matters at hello@cleansingclear.world or by phone at +1 212-376-9480.
This Privacy Policy applies to all visitors and users of the website cleansingclear.world and any associated services, including consulting sessions, educational product purchases, and program enrollments offered by Cleansingclear.
2. Scope and Purpose of This Policy
We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner. This policy explains what information we collect, why we collect it, how we use it, who we share it with, how long we retain it, and what rights you have regarding your data.
By using our website or submitting information through our contact form, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please discontinue use of our website and services.
3. Types of Personal Data We Collect
3.1 Information You Provide Directly
When you contact us through our contact form, enroll in a program, purchase an educational product, or schedule a consultation, we may collect the following personal data:
- Full name
- Email address
- Phone number (if provided voluntarily)
- Message content and inquiry details
- Billing and payment information (processed through secure third-party payment providers)
- Consent records, including timestamps of GDPR consent checkbox acceptance
3.2 Information Collected Automatically
When you visit our website, certain technical data may be collected automatically through cookies and similar technologies, subject to your cookie preferences:
- IP address (anonymized where possible)
- Browser type and version
- Operating system
- Referring URL and pages visited
- Date and time of access
- Device type and screen resolution
- Session duration and interaction patterns
3.3 Information From Third Parties
We may receive limited information from third-party analytics providers and payment processors when you interact with our services. Such data is processed only in accordance with this policy and applicable data processing agreements.
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR) and applicable United States privacy laws, we process your personal data based on the following legal grounds:
- Consent: When you submit our contact form, accept cookies, or opt in to marketing communications, you provide explicit consent for the specified processing activities.
- Contractual Necessity: Processing required to fulfill our obligations when you purchase products, enroll in programs, or schedule consultations.
- Legitimate Interests: Processing necessary for website security, fraud prevention, service improvement, and internal analytics, balanced against your privacy rights.
- Legal Obligation: Processing required to comply with applicable laws, regulations, court orders, or governmental requests.
5. Purposes of Data Usage
We use your personal data for the following specific purposes:
- Responding to your inquiries submitted through the contact form
- Delivering consulting services and educational products you have purchased
- Processing payments and managing billing records
- Sending transactional communications related to your orders or appointments
- Improving our website content, user experience, and service offerings
- Conducting anonymized analytics to understand visitor behavior patterns
- Complying with legal and regulatory requirements
- Protecting against unauthorized access, fraud, and security threats
- Sending marketing communications only when you have provided explicit consent
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.
6. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your data with the following categories of recipients only when necessary:
- Payment processors for secure transaction handling
- Email service providers for transactional and consent-based communications
- Analytics providers (only when you have accepted analytics cookies)
- Cloud hosting providers that store data on our behalf under strict data processing agreements
- Legal and regulatory authorities when required by law
All third-party processors are contractually obligated to protect your data, process it only according to our instructions, and comply with applicable data protection regulations.
7. International Data Transfers
Your personal data may be processed in the United States and other countries where our service providers operate. When transferring data outside the European Economic Area (EEA), we implement appropriate safeguards including Standard Contractual Clauses approved by the European Commission, adequacy decisions, or other legally recognized transfer mechanisms.
8. Data Retention Periods
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Contact form submissions: 24 months from the date of submission, unless an ongoing business relationship exists
- Consultation and program records: 5 years from the date of last interaction for service continuity and legal compliance
- Payment and billing records: 7 years as required by applicable tax and financial regulations
- Cookie consent records: 12 months from the date of consent
- Analytics data: 26 months in anonymized or pseudonymized form
- Marketing consent records: Until consent is withdrawn, plus 3 years for proof of compliance
After the applicable retention period expires, personal data is securely deleted or anonymized so that it can no longer be associated with you.
9. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption for all data transmitted between your browser and our servers
- Secure server infrastructure with regular security updates and patches
- Access controls limiting data access to authorized personnel only
- Regular security assessments and vulnerability monitoring
- Encrypted storage of sensitive data at rest
- Employee training on data protection practices and confidentiality obligations
- Incident response procedures for detecting and reporting data breaches
While we strive to protect your personal data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but commit to notifying affected individuals and relevant authorities of any data breach as required by applicable law.
10. Your Rights Under GDPR and Applicable Laws
If you are located in the European Economic Area, United Kingdom, or other jurisdictions with similar data protection laws, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data when it is no longer necessary or when you withdraw consent.
- Right to Restriction: Request limitation of processing under certain circumstances.
- Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of prior processing.
- Right to Lodge a Complaint: File a complaint with your local data protection supervisory authority.
To exercise any of these rights, contact us at hello@cleansingclear.world. We will respond to your request within 30 days. We may request verification of your identity before processing certain requests.
11. California Privacy Rights (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising privacy rights. We do not sell or share personal information as defined under California law.
12. Children's Privacy
Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have collected data from a minor, we will take steps to delete such information promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your data.
14. Contact Information
For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:
Cleansingclear
650 5th Ave, New York, NY 10019
Email: hello@cleansingclear.world
Phone: +1 212-376-9480